Enriching the student experience through data integration

They faced challenges in managing and leveraging data effectively between their Sitecore Experience Platform and Microsoft Dynamics. The existing silos hindered their ability to provide a unified and personalised digital experience for students, faculty, and other stakeholders.

Objectives

The primary objective for the university was to seamlessly integrate Sitecore and Microsoft Dynamics, ensuring smooth data flow between the platforms. The desired business outcome was to enhance user experience, streamline internal processes, and utilise data to personalise interactions across the digital landscape. 

Triggerfish took a comprehensive approach to address the university's challenges. They initiated the integration process by deploying Sitecore Connect for Microsoft Dynamics, establishing a robust data interchange framework. This allowed for the smooth transfer of relevant information between the Sitecore Experience Platform and Microsoft Dynamics. 

To ensure data accuracy and consistency, Triggerfish implemented custom connectors and protocols, optimising the integration process. The team worked closely with the universty's stakeholders to understand specific data requirements and design a solution tailored to the university's unique needs.