rio_tinto_hard_crop

Meeting global standards for the mining industry

We assisted Rio Tinto in overcoming UX challenges, ensuring the delivery of regulatory-required information that is crucial for both consumers and the brand.

rt_01

Rio Tinto faced challenges in enhancing reporting transparency in line with the Global Industry Standard on Tailings Management. They needed to disclose tailings mine site information in an accessible format without creating a new external site. The existing content was stored in Excel and Word documents, posing compliance and reputational risks due to the lack of a user-friendly disclosure method.

Solution

The client's objective was to adhere to the Global Industry Standard on Tailings Management while maximising the potential of Sitecore. They aimed to provide a transparent reporting mechanism, simplify user experience, and empower their team to update content seamlessly. 

Triggerfish addressed the challenges by leveraging Rio Tinto's existing investment in Sitecore. The development team created the "Mine Disclosure Information" platform, emphasizing a user-friendly interface and intuitive navigation. They ensured that stakeholders could easily access crucial mine site information. The solution also focused on enabling Rio Tinto's team to update content without the need for time-consuming redevelopment. 

The Stack

  • Sitecore XP
  • Google Maps integration
  • Data integration for company data
  • Custom connector
rt_03
Frame 35

Key outcomes

The Mine Disclosure Information site went live within an aggressive timeframe of under four weeks, exceeding Rio Tinto's expectations. Leveraging Sitecore for transparent reporting, the team streamlined the content update process without redevelopment delays, providing a user-friendly interface for stakeholders.

This rapid delivery ensured compliance with information disclosure, reduced business risk, and maintained a high reputation with strong transparency for the affected community. Additionally, it established a cost-effective and repeatable way to update and maintain technical content, offering an easy-to-use UX for the community to access relevant information.

Leverage existing solutions for a better experience

This solution featured a user-friendly interface and intuitive navigation, enabling stakeholders to easily access crucial mine site information.

By focusing on transparency and accessibility, Triggerfish ensured compliance with industry standards while empowering Rio Tinto's team to update content seamlessly without redevelopment delays.

The project achieved rapid delivery within an aggressive timeframe of under four weeks. Success metrics included the site's timely launch, positive feedback on the interface, and improved content update efficiency for Rio Tinto's team. This streamlined approach not only met Rio Tinto's reporting transparency goals but also enhanced user satisfaction and operational efficiency. The platform's interactive map and search functionalities further underscored Rio Tinto's commitment to transparent and accessible reporting, solidifying their adherence to the Global Industry Standard on Tailings Management.

“Working within the parameters of Rio Tinto's existing tech stack and utilising their design system, we were able to wireframe, create, develop and launch this platform in record time.”
Ollie Brown
Triggerfish - Head of UI

Metrics that matter

Adherence to Global Standards
Rio Tinto complies with the global standards for tailing management, leading the way through data presentation and transparency.
Simplified Search
By providing end users with a simplified search enables the user to find the data however it suits them.
Self Service Updates
Rio Tinto does not need to engage developers to make updates to the data. This capability is provided through custom connectors and integration points meaning they can update business systems, without the need for developer updates.

Are you having trouble using key features of your MarTech platform?

Enter your details and we will guide you in the right direction.