Are you SBOS Ready?

Stop hearing 'Sitecore doesn't work' and drive growth from your investment in Sitecore in 30 days, not 12 months with Triggerfish Business Optimisation Services (TBOS).

Prepare your platform for Personalisation success. 

The Sitecore Business Optimisation Strategies (SBOS), is a framework designed to help customers be successful with Personalisation, Automation and delivering great contextual experiences on the Sitecore platform.

But, what many organisations don’t realise when embarking on their SBOS journey, is that their platform may not actually be set up for success. When Sitecore's own SBOS Team works with your partner, it's critical that you are "SBOS Ready", but do you really know what that looks like?

If you're not sure and want to talk with us. Reach out and we can have a chat. 

Let's chat

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How we help get you ready with TBOS

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Stabilise

week 1 - 4 

At the end of month one, you will have a vision, measurement baseline, and a plan of attack for the hygiene phase. In parallel we are working on a prioritised backlog of work items that will inform the Rock plan for weeks 9 onwards.

We do this through:
  • ½ day Business Direction Workshop
  • ½ day Technical Readiness Assessment
  • Customer Insights Discovery
  • Value Proposition Alignment
  • Report shared and agreed by all

 

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Strengthen

week 5 - 8

At the end of this phase, you will have a fully functional Sitecore Experience Platform that will allow you to start working on the right things and will take you from ‘spray and pray’ to ‘deliver, test and learn’.

We do this through: 
  • CX Design Sprint for 3-5 priority items
  • Build your Marketing Control Panel
  • Build List Manager & Experience Profile
  • Plan your inegrations (CRM, DEF, Forms)
  • Implement EXM, build & test templates

 

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Elevate

week 9 - 12

During this phase we will implement the CX recommendations as per the service design blueprint. The deliverables will depend on your business and marketing requirements, but we will activate your MarTech and get in market.

This may include:
  • Marketing Automation
  • Segementation & Personalisation
  • Path Analyser & funnel optimisation
  • CX & UX changes
  • Page Speed & Cost optimisation

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MarTech Ops Manifesto

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Who we've helped before 

Hastings Deering

We developed a strategy that re-imagined internal segmentation & language (BCP, GCI, Mining) to customer acquisition focused segments: Retail, Fleet, Owner/Operator, Corporate. We then created additional segments for Job Type: Construction, Civil, Agriculture and integrated the CRM to align sales to use ‘Uptake’ for driving leads in dealerships. 

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Unitingcare Queensland

We defined a strategy to identify and segment focus areas by Pillar: Homecare, Residential Aged Care, Disability, Retirement. We provided clarity on where people are at in their lifecycle, diagnosis and treatment. We now better understand who we are talking to, including Resident, Carer, or Social Workers, and retarget through segments with content and CTAs.

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BUSSQ Building Super

We re-imagined the 'Member Join’ process, including images and call to action on mobile-first platform. We set up Member status personalisation, up and cross sell - all through component based design.

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Interested to read more?

Here are some resources from our blog

TF Blog - Social - SBOS ready
Is your Sitecore ready
for SBOS?

When embarking on their SBOS journey, many organisations don’t realise that their platform may not actually be set up for success.

TF Blog - Social - SBOS ready
Why automating emails is not marketing automation

Planned and executed well, Marketing Automation can deliver excellent results, so why are so many still using their ESP for automation?

Triggerfish Blog Social Preview
Aaron Collyer joins Triggerfish as Experience Director

We sat down with Aaron Collyer, Experience Director to learn about what he hopes to achieve in this new role and within experience design.

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Need clarity on your Go-to-Market campaign messaging? 

Our template will help give you clarity.

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Get a second opinion on your SBOS strategy

Find out if your infrastructure is set up for strategic success.