Elevating payment acceptance and digital capabilities

Triggerfish played a pivotal role in bringing a global joint venture the capability to upgrade user experience, security, and content management for multiple European markets.

Triggerfish significantly enhanced the digital user experience, integrated multi-geolocation support, boosted security measures, and streamlined content management processes, setting a new standard for future website migrations.
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Through a strategic migration to the Sitecore XP SXA platform, Triggerfish enabled the joint venture to maintain consistent branding across their global portfolio, ensuring that the new site seamlessly adhered to international standards. This detailed approach not only ensured a smooth transition but also utilised reusable components, to achieve substantial cost and time efficiencies. Incorporating modular elements has readied the site for future enhancements, reinforcing the joint ventures commitment to innovation and client satisfaction.
 

Transforming the Digital Presence

The successful migration project represents a major milestone in this joint venture's digital evolution. The new website now features a more user-friendly interface, enhanced security protocols, and effective lead-generation tools, setting a new standard for operational excellence. This forward-thinking upgrade highlights their dedication to providing exceptional service and value to its global clients, laying the groundwork for future country-specific website improvements.

The Stack

  • Sitecore XP SXA
  • Salesforce Integration
  • Cookie Compliance
  • Dataweavers DevOps
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The Problem

The joint venture faced the difficulty of managing multiple country-specific websites with diverse designs, outdated content management systems and security issues.

The new site needed to conform to global brand standards while delivering an optimised user experience and efficient content management capabilities. Additionally, the site required multi-geolocation support, a secure environment, and features for effective lead generation and marketing efficiency.

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The Solution

To address these challenges, the joint venture engaged Triggerfish to manage the migration of the website to the Sitecore XP SXA platform.
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Standardised Component Library
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Unified Development Approach
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Multi-geolocation
Approach
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Brand Specific
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Setting the Standard for Future Country-specific Platforms

The website migration project not only achieved its primary goals but also set a new benchmark for future country-specific website migrations.

This thorough transformation enhanced user experience and marketing efficiency through a standardised implementation process and the use of the Sitecore XP SXA platform. The project established a new best practice for consolidating and standardising website experiences across multiple countries and languages at speed, without compromising on advanced digital design and innovation in global markets.
“It was great to help a well-renowned brand achieve their business goals and improve their user's digital experience. Our tailored solutions enhanced user satisfaction and drove business growth."
Ollie Brown
Triggerfish - Head of UI

Metrics that matter

Enhanced User Experience
A more intuitive and engaging user interface made it easier for users to navigate and access services.
Improved Security
The new platform provided enhanced security features to manage access and content authoring.
Marketing Efficiency
The marketing team benefited from an effective lead generation platform and an inclusive lead generation dashboard, enabling better tracking and conversion of leads.
Cost & Time Savings
Reusing existing Sitecore SXA component library and patterns reduced development time and costs, ensuring a swift speed-to-market.

Process and Project Inclusions

Triggerfish used a proven project-managed process including web design, content asset migration, build and launch.
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Project Initiation
Establishing project objectives and framework.
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Project Management
Coordinating all activities and stakeholders for timely delivery.
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Creative Design
Developing a user-friendly, visually appealing design aligned with joint venture brand.
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Content & Assets
Organising and preparing content and assets for migration.
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Sitecore Build
Bespoke Sitecore SXA configuration with multi-geolocation support.
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Sitecore Page Build
Constructing web pages using Sitecore SXA components.
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Content Migration
Ensuring accurate and consistent transfer of existing content.
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QA & User Testing
Conducting rigorous testing to meet quality standards.

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